FAQ - Frequently Asked Questions

What products does Bluegiga offer?
Bluegiga offers Wireless Bluetooth based integrated OEM modules, Multiradio Access Servers and Cable Replacers, including several additional software products.

What kind of applications does Bluegiga WRAP Product Platform support?
The majority of our customers are replacing serial cables with wireless links using Bluegiga OEM Bluetooth modules or connects different terminals (pay terminals, barcode readers, PDAs, smartphones etc) to different networks using Bluegiga Multiradio Access Servers. These simple applications have clear advantages for example in transportation systems, logistics, Point-of-sale, lifestyle electronics, Industrial settings and smart-phone environments.  

Where is the application focus of Bluegiga?
The market focus is in POS, Logistics, Transportation, Industrial, Automotive, Telemetry, M2M, cable replacement and Proximity Access for Mobile Handsets 

Who are the end-customers of Bluegiga?
Bluegiga's customers are device manufacturers (OEMs), integrators and developers.

What are the sales channels of Bluegiga?
Bluegiga delivers products through electronics distribution channels and system integrators. Currently our distribution covers the European countries, North America and several countries in APAC area.

What is the competitive advantage of Bluegiga?
Our competitive advantage comes from our products' extremely simple usability, our software architecture, high integration level, low cost per connection, flexibility and excellent customer service. The fact that Bluegiga has all the needed hardware and platform software for connecting handheld devices, instruments and devices to any other network (TCP/IP, GSM/GPRS, Tetra, GPS, WLAN etc) is a major advantage.  

What does WRAP mean?
WRAP is Bluegiga's Registered Trademark and is an acronym of Wireless Remote Access Platform. That tells about our approach. Instead of having stand-alone components we have a platform from device level to access solutions.

How can I order products?
You can order products from our channel partners (https://www.bluegiga.com/partners/index.html) or directly from us. Please contact [email protected]

Who to contact for more information?
Please send email to: [email protected] or call: +358 9 435 50 60 (CET)

I have a technical question. Where I should contact to?
Please contact your local distributor or: [email protected]
or go to www.bluegiga.com/techforum/